Which types of washing machines can I ask about?
You can ask about front-load, fully automatic top-load and semi-automatic washing machines. We consider all makes and models, but repair feasibility depends on the actual appliance, access, its condition and parts availability. The exact model helps us avoid assuming that parts or procedures are interchangeable.
How long have you provided washing machine repair services?
We have provided independent, private and chargeable washing machine repair services since 2012. The available services include fault diagnosis, general service, cleaning and assessment of mechanical, drainage, drive and electronic problems. Tell us the exact problem so that we can discuss the appropriate service.
Are the prices on the website fixed?
No. The estimated charges are planning guides rather than a binding quotation. The final price can vary with the city, fault, machine type, model, labour, required parts, taxes and travel or workshop requirements. Ask about the inspection or visiting charge before booking. The engineer explains the proposed work and estimate before you approve it.
Do you use genuine replacement parts?
We use genuine parts subject to availability and model compatibility. The proposed part, its availability and any alternative option should be explained before fitting. Do not assume that a component is genuine solely because it fits. Ask the engineer about part identification, the invoice and any applicable part or repair warranty.
Can you repair the drum, PCB or motor?
We can assess drum and bearing faults, PCB problems and motor or drive problems. Repair is not possible in every case. Sealed tubs, damaged shafts, unavailable electronic components or extensive corrosion can change the recommendation. We explain whether component repair, assembly replacement or avoiding an uneconomical repair is the practical option.
What is the difference between general service and deep cleaning?
General service checks routine condition and operation and may include accessible cleaning. Deep cleaning targets residue and lint using a method suitable for the model. Full dismantling is a separate scope and is not always possible or necessary. Neither service automatically repairs worn bearings, a leaking seal or a failed electronic component.